Privacy Policy

1. Information We Collect

When you use HOA Base or request a demo, we may collect the following information:

• Contact information: name, email address
• Community information: community name, size, and type
• Usage data: how you interact with our website and platform
• Device information: browser type, IP address, operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to demo requests and provide customer support
• Improve and personalize our services
• Send relevant product updates and communications (with your consent)
• Analyze website usage to improve our platform
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (e.g., hosting, email delivery, analytics), but only as necessary to provide our services. These providers are contractually obligated to protect your data.

4. Data Security

We use industry-standard security measures to protect your data, including 256-bit SSL encryption for data in transit, encrypted storage at rest, and regular security audits. While no method of transmission is 100%% secure, we take every reasonable precaution to safeguard your information.

5. Cookies

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@gethoabase.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.

9. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@gethoabase.com.